Question 1

"Why are there 3 different pricings and what is the difference between the artist levels?""

Accepted Answer

The 3 different pricing reflects our artist/ senior/ director prices respectively.    Senior Artists: 
They are the perfect ones for clients who are looking for good service while staying within a friendly beauty budget. They are well-versed in the knowledge of semi-permanent makeup while building their professional abilities and skills. Their experience and skill-set are hence price reflective as the lowest tier in the 3 pricing levels.    Master Artist: 
Our master artists advance as their customer base grows; these artists have usually spent time, sometimes years, in entry-level junior positions before attaining Master artist stature. When artists reach a senior level, they have the knowledge and skills that equate to a higher cost for the customer than those fees charged by artists. They typically have 5-10 years of experience behind their belts and are well equipped to offer more advanced solutions for more complex beauty requirements.   Director: 
Our Director is the founder, helm and icon of Jo Artysan where she steers the direction of Jo Artysan. She comes up with new treatments and continuously forge ahead with latest designs and invent new techniques. Our director trains and mentors our artists, guiding them to move up the levels to senior artists. Our director generally has a larger yet exclusive client base, where she works mostly on her regular clients.    Her experience ranges from using a variety of microblading techniques and methods that artists might not know and possess.   While it has always been Jo Artysan's passion and best interest in curating the best pair of beautiful brows and other services for our clients, we seek clients' understanding that the skill set, experiences and final results may differ between the 3 levels of artists, like any other salons and products, which is also hence reflected across the 3 different pricing.

Question 2

What does the Price for Brow/Eyeliner/Hairline/Lip Blush treatment includes?

Accepted Answer

Clients will be pleased to know that our price comes with 1x complimentary touch up within 2 months from the first session.   *Weekdays only *Excluding weekends, eve of PH and PH

Question 3

“Are there any other hidden costs?”

Accepted Answer

There is absolutely no hidden costs, and this is our nett pricing.    Our pricing includes a one time complimentary touch up within 2 months. This excludes weekends, PH eve and PH.   Client may choose to come on a weekend, PH eve, and PH but there will be a nominal surcharge of $80 for these peak period.

Question 4

"Why must I put down a deposit?""

Accepted Answer

This deposit is to help you confirm, secure and lock your preferred appointment slot.   As Jo Artysan operates strictly by appointment basis only. Each allocated appointed slot is typically up to 3 hours which we will specially block up for you and not accept any other new clients for the specific time. Hence, this is to ensure our friends stay committed to their appointment as we are, so that we do not waste or deprive other clients of the specific time slot.    This deposit will be used to off-set the final amount on the day of the appointment.   "Will I get back my deposit if I cancel or change my appointment?"   As we will specially block up up to 3hours for each service per booking, and not accept any other clients for the specific time for the designated artist. Hence to ensure all our lovely friends appreciate and respect our time just as how we respect theirs, and more importantly not to deprive other clients of a precious allocated booking slot, the below will regretfully result in forfeit of the booking deposit:   -Cancellations of appointment regardless of notice served. -Change of appointment with less than 48-hour notice. -Failure to show up on the appointment time.

Question 5

I am not sure which Brow types/eyeliners that I shld go for yet, must I decide now during booking and can I change?"

Accepted Answer

Our friends will be happy to know that they do not have to decide on which brow / eyeliner embroidery they will like to go for during booking, as we will always share with them the different types of brow/ eyeliner embroidery we have in the studio on the appointment day, and they can always decide which one they prefer to go for after.

LEADER IN SEMI
PERMANENT MAKEUP

⋅SINGAPORE⋅

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