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FREQUENTLY ASKED QUESTIONS
Bookings
Microblading
The 3 different pricing reflects our Senior Artist/ Master Artist/ Director prices respectively.
Senior Artists:
They are the perfect ones for clients who are looking for good service while staying within a friendly beauty budget. They are well-versed in the knowledge of semi-permanent makeup while maintaining their professional abilities and skills. Their experience and skill-set are hence price reflective in the 3 pricing levels.
Master Artists:
Our Master Artists advance as their customer base grows; these Master Artists have usually spent time, sometimes years, in Senior positions before attaining Master Artist stature. When Master Artists reach a senior level, they have the knowledge and skills that equate to a higher cost for the customer than those fees charged by Senior Artists. They typically have many years of experience behind their belts and are well equipped to offer more advanced solutions for more complex beauty requirements.
Director:
Our Director is the founder, helm and icon of Jo Artysan where she steers the direction of Jo Artysan. She comes up with new treatments and continuously forge ahead with latest designs and invent new techniques. Our Director trains, guides and mentors our team and generally has a larger yet exclusive client base, where she works mostly on her regular clients.
While it has always been Jo Artysan's passion and best interest in curating the best pair of beautiful brows and other services for our clients, we seek clients' understanding that the skill set, experiences and final results may differ between the 3 levels of artists, like any other salons and products, which is also hence reflected across the 3 different pricing.
There is absolutely no hidden costs, and pricing is nett.
Our Semi-Permanent Makeup (SMPU) treatment pricing includes a one time complimentary touch up within 2 months for full session price. This excludes weekends, PH eve and PH.
Client may choose to come on a weekend, PH eve, and PH but there will be a nominal surcharge of $80 for these peak period.
This non-refundable booking deposit is to help you confirm and secure your preferred appointment slot.
As Jo Artysan operates strictly by appointment basis only, we will specially allocate and block up 2.5-3 hours' for each appointment specially for you and will not accept any other clients for the specific time. Hence, this is to ensure our clients stay committed to their appointment as we are, so that we do not deprive other clients of the specific time slot.
This deposit will also be used to off-set the final amount on the day of the appointment.
"Will I get back my deposit if I cancel or change my appointment?"
Here at Jo Artysan, we will do everything we can to accommodate appointment changes as required.
However, we seek our friends' kind understanding that we run strictly by appointment only and often, we have friends on our waiting list. Rescheduling appointments on short notice inconveniences and deprives other friends from being able to get into that much cherished slot. Hence, we will fully appreciate if our friends commit to the appointment that they have booked with us.
We understand that sometimes unforeseen circumstances arise that may need our friends to reschedule their appointment and therefore, we respectfully request a 48 hours' notice in advance via text message/ call to change any appointment so that we are able to best serve all our friends and staffs equally.
To ensure all our lovely friends appreciate and respect our time just as how we respect theirs, and more importantly not to deprive other friends of a cherished allocated booking slot, the below will regretfully result in forfeiture of the booking deposit:
- Cancellations of appointment.
- Change of appointment with less than 48-hour notice.
- Failure to show up on the appointment time (No Show).
- Being late 15mins and more is considered a No Show.
Do kindly refer to our Company policy to understand more: www.joartysan.com/policies
Our friends will be happy to know that they do not have to decide on which brow / eyeliner embroidery they will like to go for during booking, as we will always share with them the different types of brow/ eyeliner embroidery we have in the studio on the appointment day, and they can always decide which one they prefer to go for after.
‘Embroidery', is the general umbrella term for cosmetic tattooing and semi-permanent makeup.
Microblading and microshading is an innovative and effective solution to achieve fuller looking eyebrows through the form of semi-permanent cosmetic makeup. In this treatment procedure, colour pigments are implanted in the dermal layer of the skin with a handheld tool or machine to create fuller looking eyebrows.
Microblading uses an ultra fine blade to implant pigments and create fine, hair-like strokes while microshading involves placing pin-like dots all over the brow area to fill in sparse spots, mimicking the appearance of a ‘powdery’ brow look.
Do speak to our professional consultant at +65 88892880 for advice as to which services would fit you best! :)
It generally depends on what you are after and also the existing status of your brows. As we have different brow services to suit different needs, please do contact us via whatsApp at +65 8889 2880 for a non obligatory discussion to learn more.
This is often a common Million dollar question, which we wouldn't be able to guarantee as much as we will love to....
As with all embroidery and semi permanent/aesthetics treatments, the final results will be different for everyone due to different skin types/ age/ lifestyle/ daily facial products used/ facial and brow symmetry etc!
As our facial structures/muscles are not 100% symmetrical to start off with, it is not possible to achieve 100% symmetry. If one is spending more time outdoor or more physically active (not that its a bad thing!), constantly doing sports/ gym or spending under the sun, the longevity of the treatment may not last as long last as someone who is always in the office or indoors, and who doesn't sweat as much. Nonetheless, this still varies for each individual.
That said, embroidery typically last around 1 to 2 years for most people which fades off naturally over time. But that will still depends on the factors and more above!
For most, the downtime is about 7-14 days.
The recommendation is to keep our brow dry and clean for the first 5 days after your treatment, and to avoid excessive sweating/ exercise/ swimming and prolong sun exposure.
However, different people heal differently due to several factors. You will be surprised to know that some individuals heal within 2-3 days. On the flip side, there are outlier cases that take 21 days to heal. We recommend waiting a minimum of 1 month before getting further treatments done on the brows. This is to ensure that your skin heals fully.
After your treatment, an aftercare card will be imparted to you. Follow our aftercare card closely for the best result.
For most, It will be slightly darker on the 2nd to 5th day after the treatment due to the scabbing during the healing stage.
As part of the healing process, the scabs will eventually dries up and fall off and for some, the colour will lighten by up to 50% depending on individual skin types/ age /lifestyle/ facial product used etc.
Out of 10, with 10 being the most painful, it is always rated between 0 - 2 out of 10 by almost all of our clients.
Generally, everyone can get an embroidery treatment.
However, as a precaution, anyone who currently falls under these categories should not try brow embroidery:
- Taking accutane or any blood-thinning medications - Pregnant - Currently undergoing chemo or radiotherapy - Diabetic - Have infectious diseases
- Skin disorder | History of Keloids
- **Having an expectation that the final result is guaranteed and will be perfect, as brow embroidery is a semi permanent treatment which the final result will be different for everyone due to many factors which are beyond our control.
Please reach us for a non-obligatory consultation to learn more.
The whole process will take about 2.5 hours from start to finish.
This includes a personalized consultation before the treatment, drawing and designing of brows, numbing cream and the embroidery process itself. You will be glad that we make sure we allocate ample time for each of our client for their session.
